Shipping and Returns

 

Thank you for your purchase, we are extremely grateful for your support!

Shipping:
We endeavor to post your items within 72 hours from when you make your purchase.
You will receive an email confirmation which will include tracking details. If you are located outside of Australia, please contact us on admin@cobbacountry.com.auand we will happily work with you on arranging for your items to be posted to you.
If you have any questions at all regarding your shipping please do not hesitate to contact us.

Returns:
We have a 14 day return policy, meaning that should you wish to return your item you must do so within 14 days of receipt of your purchase. The return must meet the following criteria:

• The item must be unworn and in it’s original packaging with tags still attached.
• Postage costs to return the item are at your own expense.
• When your item is returned, we will contact you to arrange for an exchange or  store credit.
• Please know that we are very approachable and understanding, so please do not hesitate to contact us and we will endeavor to rectify any issues as soon as possible.

Sales:
Due to the large volume of orders during sales we ask that you allow approximately one week from the time of purchase for your order to be posted.

Unfortunately due to the discounted rate on products during a sale, we are unable to facilitate any returns on sale purchases.  Please ensure you refer to size charts for correct sizing.  We are always more than happy to answer any questions that you may have to help you get the correct sizing and product information prior to purchasing. 

 

Please return your items to:
C/O Cobba Country
PO Box 205, Fernvale QLD 4306